Shipping Policy

Please note: Order processing times are separate from shipping times shown at checkout. All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Domestic Shipping

We offer multiple shipping options for customers within India:

Shipping Option Estimated Delivery Time Price
Standard Shipping 7-10 business days ₹50
Express Shipping 4-7 business days ₹100
Priority Shipping 2-4 business days ₹150

Free Shipping: Enjoy free standard shipping on all orders over ₹2000.

Local Delivery (Kandi Area)

For customers in our local area, we offer convenient delivery options:

  • Free local delivery for orders over ₹1000 within Kandi and surrounding areas
  • For orders under ₹1000, we charge ₹50 for local delivery
  • Deliveries are made from 10 AM to 6 PM, Monday through Saturday

We will contact you via text message with the phone number you provided at checkout to notify you on the day of delivery.

Service Areas:

Nationwide delivery available — we serve all pin codes throughout India.

In-Store Pickup

Skip the shipping fees with free local pickup at our Kandi location:

  • After placing your order and selecting local pickup at checkout, your order will be ready within 24 hours
  • We will send you an email when your order is ready along with pickup instructions
  • Our pickup hours are 10 AM to 6 PM, Monday through Saturday
  • Please bring your order confirmation email when you come

Pickup Address:
SNM Textiles, Kandi Kali Bari, BDO Block ( RMC Ground ) Kandi, Murshidabad, West Bengal – 742137

International Shipping

At this time, we do not ship to international destinations.

Order Tracking

You will receive a shipping confirmation email with tracking information once your order has been processed and shipped. This typically includes:

  • Tracking number
  • Carrier information
  • Estimated delivery date
  • Link to track your package

Shipping Delays

While we make every effort to deliver your order on time, there may be occasional delays due to:

  • High order volumes during peak seasons
  • Weather conditions or natural disasters
  • Customs clearance for international orders
  • Carrier delays beyond our control

We will notify you promptly if your order is affected by any unexpected delays.

Need Help?

Email: snmtextiles.kandi@gmail.com or snmtextiles2022@gmail.com

Phone: +91 77421 47985

Location: Kandi, West Bengal, India 742137